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CSA Pickup Sites: Farm, Drop, and Delivery — Capacity, Windows, and Surcharges

CSA Pickup Sites: Farm, Drop, and Delivery — Capacity, Windows, and Surcharges

Where members collect is the part of a CSA that decides your whole week. Three drop sites across a county is three drives; one farm-gate pickup is none. TallyTill treats a pickup site as a real thing with a capacity, a window and sometimes its own price, because those are the facts that make a route survivable.

A pickup site is a stock location

Add sites under Products → Stock (/portal/stock), then configure how they work for a share under CSA → Shares & sites (/portal/share-plans).

You always have your own default site. If everyone collects at the farm, you're already done — skip to the pickup window.

The three kinds

The three site kinds and what each one is forFarm — The farm itself, a stand, a market booth. Members come to you. This is also the kind your default site starts as.; Drop — Somewhere else members collect from — a church car park, a shop, a friend's porch. You drive boxes there; members come to the boxes.; Delivery — A zone you drive to member by member. It changes what the member is shown and what you're asked for — it does not change any arithmetic.The three site kinds and what each one is for1FarmThe farm itself, a stand, a market booth. Members come to you. Thisis also the kind your default site starts as.2DropSomewhere else members collect from — a church car park, a shop, afriend's porch. You drive boxes there; members come to the boxes.3DeliveryA zone you drive to member by member. It changes what the member isshown and what you're asked for — it does not change any arithmetic.

A useful thing to be clear about: the kind is a display discriminator. It changes what a member sees and what the setup screen asks you for. It does not change what anything costs or how boxes are counted. A delivery zone doesn't automatically become a route.

Capacity: what it actually stops

Give every site how many shares it holds.

This is enforced. On your sign-up page, a full site renders as a disabled option before anything is submitted — a would-be member can see it's full rather than filling the form in and being refused.

Two details worth knowing:

"Full" is only said where it's a fact about the farm. On the form, before anyone submits. It is deliberately not said after submission, because a "you're refused" response for a full site and a clean response for everyone else would let somebody work out who's already a member by trying addresses against a full site. The cost of closing that is that a visitor who races the last space submits once for nothing. That trade was made on purpose.

Capacity is per site, not per share. If you need a cap on the whole season rather than one location, the site capacities are what you have to work with today.

Pickup windows

Every site gets a window — "Wednesdays, 4pm to 7pm". It shows on the member's page and on your pack-day sheet.

The window is also what makes "who hasn't been yet?" answerable. Boxes that have been collected stay on the pack-day sheet with the time they went, so at 6:45 you can see the seven people still to come rather than a list that empties as the afternoon goes on.

Packer notes

Each site carries notes for your crew. This is where "go round the back, the gate sticks" lives.

These are for your packers and drivers. They are not the same as the note on an individual order — that one is printed on the box label and shown on the box's public page, so anyone holding the box can read it. Keep site directions in site notes and keep personal details out of both.

When a site should cost more

A site can add a surcharge or set its own price.

This is the honest answer to a cross-town drop. If a drop site costs you an hour of driving and a tank of diesel every Wednesday, a share collected there genuinely costs more to deliver than one collected at your gate. Members understand this — most CSA farms that run drops already charge for them.

The table on Shares & sites shows what a box costs at each site and what the whole season comes to there, so you can see the effect before you commit. Instalments are worked out for the site the member actually collects from, so a member at a surcharged drop gets a schedule that reflects it.

Listed and unlisted

Each site has a switch for whether members see it on your sign-up page.

Unlisted sites are useful for a private arrangement — a workplace drop that's only for staff at that workplace, a site you're trialling, a site that's full and you'd rather not show at all. You can still add members to an unlisted site by hand.

Changing a member's site mid-season

It happens — somebody moves, or a drop site closes. You can change where a member collects from the share's member list.

Do it before the run for that day is locked. Once a run is locked the box has a code and is on a pack sheet, and moving it means the box is on the wrong sheet at the wrong site.

A sensible starting shape

For most farms running their first season on the software:

  1. Your farm gate, kind farm, generous capacity, a three-hour window.
  2. One drop site, kind drop, capacity set to what genuinely fits in the car, with a surcharge that covers the drive.
  3. Nothing else until you've run a season.

Three sites is a real Wednesday. Six is a logistics business.


Next: how the box builder fills every box, or back to the full setup sequence.

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