Your farm's member page is where members sign in, see what's in this week's box, and pay what they owe. It's also where strangers sign up for a share.
It needs one thing first: a short web address of your own. Until you claim it, that page — and everything hanging off it — returns Not found. Not an error message, not a helpful explanation. Just Not found. This is the single most common reason a farm thinks the member page "doesn't work."
Where to claim it
CSA → Shares & sites (/portal/share-plans).
It lives there rather than in Business settings on purpose: the address only means anything if you run a CSA, and it would be strange sitting among tax jurisdictions and your logo.
Pick something short and recognisable — your farm's name, usually. The screen shows you what your own name would make if you want a suggestion. Once it's set, the page shows you the full web address, not just the last part, because your next move is to paste it into an email to your members and /csa/green-acres on its own isn't a link.
What the page offers, and what gates each part
The member page isn't all-or-nothing. Different parts light up as different conditions are met.
Seeing the farm's page needs only the claimed address.
Signing in needs your account to be able to send member email. Sign-in is by emailed link — there is no password for members to forget, and no password for you to reset.
Joining needs, on top of that, at least one open share with somewhere to collect it. If you have no share open to new members, the join form says so rather than showing an empty list.
Paying a balance needs your account to take card payments.
Closing sign-ups
There are two different switches and they do different things.
"Close to new members" sits on an individual share. It takes that one share off your sign-up page. Everyone already on it keeps their boxes, their payments and their balance, and the nightly job keeps drawing their boxes exactly as before.
"Taking New Members" is farm-wide and closes sign-ups across every share at once, with its own message for would-be members. It's an advanced setting and isn't on your settings page yet — contact us if you want it turned off for the season.
Neither one touches your existing members, their orders, or their balances. Closing a season is not the same as ending it.
The QR on a box label
Once you have an address, box labels can carry a QR code. It resolves to a page showing what's in that box and your note.
It shows nothing that identifies a person — no name, no address, no contact details. That's deliberate, because whoever is carrying the box is often not the person who signed up for it. A neighbour doing a pickup run shouldn't learn anything about the member.
Two things to know before you print:
- Without a claimed address, the QR is simply left off the label.
- The note on an order is published. It's printed on the label and shown on that page, so anyone holding the box — or sent a photo of it — can read it. "Two shares, one bag" is what it's for. Keep addresses and personal details out of it.
The switch that controls the QR page is Box QR Page. Turned off, the QR stops resolving.
What members actually do with the link
Send it once. Members bookmark it. From then on they:
- Enter their email and get a sign-in link — no password, ever
- See what's in this week's box
- Pay their balance, if you take card payments
- Swap one item in their box, if you've allowed that
There's a companion guide written for members you can link to directly from your own welcome email, so you don't have to explain the sign-in flow yourself.
One thing to keep doing elsewhere
TallyTill doesn't store your CSA membership agreement. Most farms run one — the season-long document covering pickup responsibility, shared risk, and whether shares are refundable — and if you use one today, keep using it exactly as you do now. The member page handles sign-ups and money; the agreement stays wherever it lives for you.
Put it on the list
If you're setting a CSA up from scratch, claiming this address is step 6 of eight in the full setup guide. Do it before you print a single label.
Create a free account — no credit card required, and nothing expires.